How credits work in Zebracat
Are the rewards recurring or one-time?
Does regenerating the entire voiceover in the editor cost credits?
Will reviewing reward credits?
I’m still on the free plan even though I've purchased a subscription.
Are rewarding credits a one-time credit or a lifetime recurring monthly credit?
Do credits reset or roll over?
What date will credits be refreshed back?
Are there any limitations on the number of videos I can create?
Does editing cost me credits?
How can I upgrade to a higher plan?
How to apply a discount code?
How to track my usage or view my credits?
When will the free credits available again?
Will my unused credits rollover to the next month?
Do I Receive An Invoice After My Payment?
What is your refund policy?
How does the Reward Center work?
Troubleshooting & Support
What steps should I take if Zebracat encounters an issue while generating scripts?
Please get me in contact with a real human
I'm trying to sign up but get a "User Already Exists" error.
How do I log in if I've forgotten my password?
Why am I encountering slow performance or lag on the platform?
Why are faces in AI visuals and Ai images distorted?
Why is the AI voiceover not syncing properly with the video?
I would like to upgrade but I’m facing issues: what can i do?
Is there a contact number for Zebracat customer support?
What should I do if I encounter crashes?
What to do if I can’t download the video?
Video creation got stuck: what should I do?
